911 services

When human life may be at stake, a prompt response is of the essence. Mer Group establishes 911 centers as turnkey solutions that allow authorities to modernize their emergency response centers in a relatively short time frame.

Mer Group provides a comprehensive service, from planning and design to implementation and ongoing maintenance. Every project aims to leverage existing resources and integrate them with state-of-the-art technology and operations.

The solution includes:

  • Central and back up dispatch centers
  • Ambulance launch sites
  • IT systems, low voltage systems and communications
  • Consulting on procedures and organizational structure
  • Personnel selection and training
  • Support and maintenance

Mer Group has gained thorough experience in establishing 911 centers in Panama, Buenos Aires, and elsewhere. Our holistic approach allows authorities to upgrade their service with high end equipment and best practices, seamlessly integrated to meet existing and future challenges.